+1 (514) 225-7041    info@kuantiik.com    3580, rue Isabelle, bureau 2200, Brossard (Québec) J4Y 2R3 
        

Privacy policy

Who are we

  • Our website address is : https://www.kuantiik.com/

  • Owners : Francois Giroux and Francois Michaud

  • Physical address : 3580, rue Isabelle, bureau 2200 • Brossard (Québec) J4Y 2R3 • Canada

  • Email address : info@kuantiik.com

Use of personal data collected

We collect the following personal data:

  • your first and last name

  • physical address

  • e-mail

  • your personal account preferences

  • order information

  • linformation on cookies

We collect everything in order to optimize your experience on our site. Personal data is not created by your users' interactions with our site. They are generated by a technical process via the contact form, connection to your account, comments, cookies or the integration of third-party services.

By default, WordPress does not collect any personal data about our visitors, and only collects the data present in the "Your Profile" screen of registered users. However, some of our extensions may collect personal data such as

  • Facebook

  • Instagram

  • Stripe 

  • Google

  • Marketplace

Comments

The comments are linked to your Facebook account which we do not have access to. When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments. After validation of your comment, your FACEBOOK profile picture will be publicly visible next to your comment.

Media

If you are a registered user or seller and upload images to the website, we recommend that you avoid uploading images that contain EXIF ​​GPS coordinate data. Visitors to your website can download and extract location data from these images.

Contact Forms

We use a contact form extension for the information mentioned above until you close your account. The use is entirely for statistical purposes. No commercial use.

Cookies

If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you log in, we will set up a number of cookies to save your login information and screen preferences. The lifespan of a login cookie is two days, that of a screen option cookie is one year. If you check "Remember me", your connection cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing a post, an additional cookie will be saved in your browser. This cookie does not include any personal data. It just shows the ID of the post you just edited. It expires after a day.

Content embedded from other sites

Articles on this site may include embedded content (eg videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor were to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have a connected account on their website.

Statistics and audience measurements

We use statistical tools for our audience measurements such as:

  • Facebook pixel

  • Google analytics

Use and transmission of your personal data

We do not share your data with a partner unless you allow it. The payment gateways used are

  • Stripe

  • Visa

  • Mastercard

How long is your data stored

If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be recognized and approved automatically instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, edit or delete their personal information at any time (except their username). Site managers can also view and edit this information.

What we collect and store

During your visit to the site, we follow:

  • Products you've viewed: we use them to, for example, display products you've recently viewed

  • Location, IP address and browser type: we use them to estimate taxes and shipping costs

  • Shipping address: we'll ask you to enter it to estimate shipping costs before you place an order, and to send the order to you!

We use cookies to track the contents of the shopping cart while you browse our site.

When you buy from our website, we will ask you to provide information including your name, billing address, delivery address, email address, phone number, payment / credit card data and possibly account data such as username and password. This information will be used for:

  • Sends information about your account and order

  • Respond to requests, including refunds and complaints

  • Payment processing and fraud prevention

  • Configure your account for our store

  • Comply with any legal obligation, such as calculating taxes

  • Improve our store's offers

  • Send you marketing messages, if you choose to receive them

If you create an account, we store your name, address, email, and phone number, which will be used to pre-populate the order checkout for future orders.

We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue to keep it. For example, we store order information for XXX years for taxes and accounting. This includes your name, email address, and billing and shipping addresses.

e also store comments or reviews, if you choose to send them.

Who on our team has access to the data

Members of our team have access to the information you provide to us. For example, store administrators and managers have access to:

  • Ordering information such as what was purchased, when and where it should be sent, and

  • Customer information such as your name, email address, and billing and shipping information.

Our team has access to this information to process orders, issue refunds, and assist you.